Refund Policy: Jenn Ely Interiors strives to provide stellar designs for each client. However, due to the nature of our product our services are non-refundable. However, we want to make you happy. Through our questionnaire and getting to know you better we take this information and customize each design to fit our client’s needs. Please email us at jenn@jennelyinteriors.com if you have any questions or we can help you further.